State Farm® Insurance Agent Rich Spatz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joel Fernandez
June 11, 2026
5
out of
5
rating by Joel Fernandez
"Renter’s insurance"
Pat Robert
May 27, 2026
5
out of
5
rating by Pat Robert
"After many years of having my auto and homeowners insurance with another company; it was a no brainer to switch to Rich Spatz State Farm. In addition to a substantial reduction in premiums, all of my questions to the agent Bret Clayton were immediately addressed to my satisfaction. Give them a call ASAP!"
We responded:
"Thank you, Pat, for sharing your experience! I'm happy to hear that Bret was able to address your questions and that you're satisfied with the premium reduction. We're here to make insurance straightforward and beneficial for you. Let us know if we can help with anything else!"
Ryan
May 27, 2026
5
out of
5
rating by Ryan
"I have had a great experience so far with State Farm. Bret was easy to talk to and took the time to go over my existing policy with another company and what I’d have with State Farm. Our new auto rates are so much less expensive than they were with our previous company and our homeowners coverage has more protection. Can’t say more positive things about my interactions with this company and office."
We responded:
"Hey Ryan, thank you for taking the time to leave us a review! I'm happy to hear that Bret was able to assist you with your policy and that you're enjoying the benefits of switching to State Farm. It's great to know you're satisfied with your new auto rates and homeowners coverage. We appreciate your support!"
Suzanne Hart
May 21, 2026
5
out of
5
rating by Suzanne Hart
"Rich Spatz and his team have handled our home and auto insurance for years, always with exceptional responsiveness and professionalism. Bret’s thorough explanations and thoughtful guidance make every interaction easy. Truly a great group to work with—I highly recommend them."
We responded:
"Thank you, Suzanne! I'm happy to hear that our team, especially Bret, has been able to provide you with the thorough explanations and guidance you value. We strive to make every interaction smooth and professional. We appreciate your recommendation and your continued trust in us. Let us know if we can help with anything else!"
Jeffrey Woloshyn
May 3, 2026
5
out of
5
rating by Jeffrey Woloshyn
"I have been with Rich since he took over the company many years ago. Always took care of me and my best interests. Today I called in to get a question answered and pay a bill Andea was wonderful"
We responded:
"Jeffrey, thank you for your continued support over the years and for sharing your experience with our office. I truly appreciate your loyalty and your kind words about the service you’ve received through the years. I’m also very glad to hear Andria was wonderful and able to help answer your questions and assist with your bill. It means a lot to me to have customers like you who have stayed with us for so long."
Steven Novotny
April 23, 2026
5
out of
5
rating by Steven Novotny
"Awesome experience!"
We responded:
"Thank you, Steven! I'm happy you had an awesome experience with us. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Bill Shimanek
April 22, 2026
5
out of
5
rating by Bill Shimanek
"Rich Spatz, along with Andria and Jason have provided great service over many years. Always responsive, helpful, and asking additional questions to help us determine what insurance best suits our needs. ."
We responded:
"Thank you, Bill! I'm happy to hear that our office has been able to assist you over the years. It's wonderful knowing our team's responsiveness and dedication have made a positive impact on your insurance needs. If you ever have more questions or need further assistance, feel free to reach out!"
Brian Punt
April 18, 2026
5
out of
5
rating by Brian Punt
"I’m 50 now and I’ve been with them since I was 16. They Always take great care of me for any of my insurance needs. Everything has been really great about them. I can’t recommend them enough."
We responded:
"Thank you, Brian! I'm so happy to hear that you've been with us for so many years and that you've had such a positive experience. Your recommendation means a lot to us. If you ever need anything else, just let us know!"
Ruth Hild
April 10, 2026
4
out of
5
rating by Ruth Hild
"Bret was very helpful explaining the billing situation."
We responded:
"Thank you for your feedback, Ruth! I'm glad to hear that Bret was able to assist you with the billing situation. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Diana Mantz
April 7, 2026
5
out of
5
rating by Diana Mantz
"I have always enjoyed my State Farm experience with the Spatz team. Bret has always been kind, easy to talk with and extremely helpful."
We responded:
"Thank you, Diana! I'm happy to hear that you've enjoyed your experience with our team. Bret is indeed a valuable part of our office, and I'm glad he has been able to assist you so well. If you ever need anything else, feel free to reach out!"
Brenda Kras
March 31, 2026
5
out of
5
rating by Brenda Kras
"I needed to update my car insurance policy, but also had questions regarding care insurance options for my adult kids. Bret provided options and ideas for best rates and, discounts and long term benefits. He also provided a recommendation I never would've thought of. Also, this office is quick and responsive anytime I have questions. In my experience, the service received has always been timely, trustworthy and informative."
We responded:
"Thank you for your review, Brenda! I'm happy to hear that Bret was able to assist you with your insurance needs and provide valuable recommendations for your family. It's great to know that our office's quick and responsive service has been beneficial to you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Henry Sipchen
March 30, 2026
5
out of
5
rating by Henry Sipchen
"Rich and his team were all incredibly helpful with helping me find the right homeowners insurance plan for me."
We responded:
"Thank you, Henry! I'm happy to hear that our team was able to assist you in finding the right insurance plan. We’re here if you need anything else!"
Britney Hobkins
March 27, 2026
5
out of
5
rating by Britney Hobkins
"Amazing service and will do everything they can to help fit your situation!"
We responded:
"Thank you, Britney! I'm happy to know you found our service amazing and that we could assist with your needs. We always strive to tailor our support to each individual's situation. Let us know if there's anything else we can do for you!"
Paul Sassano
March 25, 2026
5
out of
5
rating by Paul Sassano
"I am a new client of the Spatz team and have found the entire group to be helpful, knowledgable, and friendly! My instinct is that this is their true face and not just a honeymoon and I say this because of the enthusiasm I am greeted with every time I have called or visited."
We responded:
"Thank you for your wonderful feedback, Paul! I'm so happy to hear that you've had such a positive experience with our team. We truly strive to provide genuine and enthusiastic service to all our customers. If you ever need anything or have questions, feel free to reach out anytime. Thanks for choosing us!"
lynn rivero
March 25, 2026
5
out of
5
rating by lynn rivero
"Rich Spatz and his team have been so helpful to us over the years. They are kind, trustworthy and take their time to answer any questions we may have and to make sure all our needs our met. So grateful to have Rich Spatz as my families insurance agent!"
We responded:
"Thank you, Lynn! I'm happy to hear that you and your family have had such a positive experience with our team. We always strive to be helpful and attentive to your needs. If there's anything else we can assist you with, feel free to reach out anytime. Thanks for choosing us!"
Lisa Knippen
March 19, 2026
5
out of
5
rating by Lisa Knippen
"Rich Spatz has been our State Farm agent for over 15 years. We carry multiple policies including home, business, life, car and boats. His team has been fantastic to work with. He have recommended him to family and friends who are now clients."
We responded:
"Lisa, thank you for your fantastic feedback! I'm glad to know that our team has been able to support you with your various policies over the past 15 years. Your recommendations to family and friends mean a lot to us. We’re here whenever you need us!"
Debra Taylor
March 17, 2026
5
out of
5
rating by Debra Taylor
"I was recently referred to Rich Spatz. He and his team were extremely helpful and quick to get back to me. I would highly recommend them!"
We responded:
"Thank you for your review, Debra! I'm happy to hear that you found our team helpful and responsive. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Steve Davis
March 16, 2026
5
out of
5
rating by Steve Davis
"Wish I could give Bret Clayton more stars. My clients were extremely impressed with his professionalism and honesty. They had found other agents tried lying about policies and when they spoke with Bret not only was it a breathe of fresh air but also knew he was being honest. They also knew that Bret was looking out for their best interest. My clients have told me that they are always going to recommend anyone and everyone to Bret Clayton moving forward. Thank you Bret!"
We responded:
"Thank you, Steve! I'm so happy to hear about the positive experience your clients had with Bret. His dedication to honesty and professionalism truly sets him apart. We appreciate your kind words and your clients' trust in our services. If there's anything else we can assist with, feel free to reach out!"
Bob Grimstad
March 10, 2026
5
out of
5
rating by Bob Grimstad
"If you need insurance and we all do /you cannot find a better agency than Rich Spatz. I've worked with them since 1977 both personal and business, they always exceeded expectations. I just made a quick call and Andria handled my request in minutes!"
We responded:
"Bob, thank you for your wonderful feedback! I'm happy to hear that Andria was able to assist you quickly. It's great to know we've consistently exceeded your expectations since 1977. If you ever need anything else, feel free to reach out!"
Phil Toleikis
December 4, 2025
5
out of
5
rating by Phil Toleikis
"Rich Spatz has been my State Farm agent for many, many years. He and his team have always been very informative and saved me $$$ instead of transferring my insurance policies to another insurance company. Any claims I have over the years have been quick and pain free. Rich's honesty and knowledge have been stellar. Five stars are not enough to give this agent."
We responded:
"We are so thankful for your kind review and long standing business relationship. We will continue to strive to provide the best combination of products, pricing and services!"
Peter C
November 10, 2025
5
out of
5
rating by Peter C
"Bret Spatz easy to talk to, great advice and quickly sent the coverage i neeeed. Took time to explain options. highly reccomend Auto coverage"
We responded:
"Thank you for the kind review. Happy to hear that Bret was able to help assist with your insurance needs!"
Eknudsen49@gmail.com Cubswin26!
October 30, 2025
5
out of
5
rating by Eknudsen49@gmail.com Cubswin26!
"Rich and his Andria really helped me out when my husband passed away. I would have been lost without their help."
We responded:
"Thank you for the kind words. We are very sorry for your loss."
Sarah
October 22, 2025
5
out of
5
rating by Sarah
"Shout out to Andria for helping me get the paperwork I needed! She made it super simple for me and now all my stress is gone. Thank you!"
We responded:
"Very pleased to hear that Andria helped to make the process easy!! Thank you for taking the time to share your experience!"
David McDermit
October 10, 2025
5
out of
5
rating by David McDermit
"Have been working with Rich and his team almost from first moving to IL. Might have changed to another Insurance company but will always go back to Rich."
We responded:
"David, thank you for your kind words and your business. We have appreciated working with you over the years!"
june pater
October 1, 2025
5
out of
5
rating by june pater
"I have been with Rich Spatz for less than a year, but within this time period, he has demonstrated exemplary customer service beyond my expectations. He is truly the gold standard of agents. Additionally, as the saying goes that "everything starts from the top", this professionalism and efficiency has filtered down to his staff, Bret, Andrea and Luke. Hats off to a wonderful team!"
We responded:
"Our team is humbled by your review. We aim every day to serve our clients to the best of our ability!"